Order processing time take around 24-48 hours before shipment.
We can’t control delays caused by the weather or the postal service. If the maximum number of business days has passed and your package is missing, please reach out to us, and we will assist you the best way we can!
Please note that deliveries are an estimation and that it may take longer than this depending on where you live or if it's a busy time of the year.
Estimated Delivery Time for products:
(Order processing time not included)
Shipping times for products range from 5-25 business days depending on the product and the destination country.
SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
I placed an order but I didn't receive a confirmation email, what's going on?
Please check your SPAM folder to see if your confirmation email was sent there.
If you have not received your shipment within 15 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
For any other inquiries, you can contact us
Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.